FAQ

You got Questions...I have Answers

 
1. Where are your products made?
Answer: All graphic apparel art is designed and printed is printed in US. All garments are sourced from Nicaragua, Honduras, or the US.

2. Can I buy your original art?
Answer: Original pieces are sold locally within the state of Florida. Please contact me directly DM @clarkimages Instagram.

3. Who designed the artwork on your clothing?
Answer: All designs are created by the artist & owner, Tasha Clark.


Shipping/Delivery

4. When will I get my order?

Please allow 3–7 business days for processing and fulfillment, followed by an estimated 3–5 business days for standard US shipping. Delivery times are estimates, not guarantees.

We currently ship only within the United States.

Where will my order ship from?

We work with an on-demand order fulfillment company based in the US with facilities worldwide!

5. My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at shop@clarkimages.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

Returns and refunds

If your item arrives wrong, damaged, misprinted, defective, or mislabeled, email shop@clarkimages.com within 30 days of receiving it. Include your order number, a description of the issue, and photos. We’ll review the issue and arrange a replacement or refund where appropriate. Errors on our part are covered at our expense.

Packages lost in transit

For packages lost in transit, contact us no later than 14 days after the estimated delivery date. Include your order number and confirm your shipping address.

Size, color, and change-of-mind requests

We do not offer returns or exchanges for a change of mind or a different size or color. Please check the product’s size guide before ordering. If an item is incorrectly labeled, contact us within the 30-day window above.

Wrong Address

- If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).